Privacy Policy

Introduction

PMKeep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management software service.

Please read this privacy policy carefully. By using PMKeep, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect your email address, company name, and password. If you sign in with Google, we receive your name and email from Google.

Property Management Data

To provide our services, we store data you enter about your properties, units, tenants, leases, maintenance requests, payments, and related business information.

Usage Information

We automatically collect certain information when you use PMKeep, including your IP address, browser type, device information, and how you interact with our service.

How We Use Your Information

• To provide, maintain, and improve our property management services
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage patterns to improve user experience
• To detect, prevent, and address technical issues or fraudulent activity

Data Security

We implement appropriate technical and organizational security measures to protect your data. Your data is encrypted in transit using SSL/TLS and at rest. We use Supabase, a secure database platform, to store your information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our service (e.g., hosting, email delivery)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us. Some information may be retained as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Export of your data in a portable format
• Objection to certain processing activities

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings, though disabling them may affect functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of PMKeep after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pmkeep.com